Marketing Partners (Division of Company Partners) – Promotion of Access to Information Act (PAIA) Manual

1. Introduction

This manual has been prepared in accordance with the Promotion of Access to Information Act, 2000 (Act No. 2 of 2000) (“PAIA”). It outlines the procedures for requesting access to information held by Marketing Partners, a marketing agency operating in South Africa.

2. Information Officer

The Information Officer appointed in terms of PAIA is:

Ilana Steyn (MD) Company Partners

Physical Address Postal Address :
Unit 102, 1st floor PO Box 6405
III Edward Welgemoed
Edward Street Cape Town
Bo-Oakdale, Cape Town 7538
t. +0800 007 269

md@companypartners.co.za
www.companypartners.co.za

3. Guide to Requesting Information

a. Request Procedure: Requests for information must be made in writing on the prescribed request form (Form C) available on the website of the South African Human Rights Commission (SAHRC) or from the Information Officer. Requests must provide sufficient details to identify the record being requested and the requester’s contact information.

b. Fees: A request fee as prescribed in terms of PAIA may be applicable. The requester will be informed of the fee and required to pay before processing the request.

c. Processing Time: Marketing Partners will acknowledge receipt of the request within the stipulated time and respond to the requester within 30 days, unless an extension is granted in terms of PAIA.

4. Records Available in Terms of Other Legislation

In addition to information that can be requested in terms of PAIA, certain records may be available in accordance with other legislation, such as the Companies Act, Consumer Protection Act, and Electronic Communications and Transactions Act. Requests for records under these Acts may need to be directed to specific regulatory bodies.

5. Categories of Records Held

Marketing Partners maintains various categories of records related to its business operations, including but not limited to:

a. Client Information: Contracts, communications, and records related to client engagements. b. Financial Records: Invoices, payment records, and financial statements. c. Personnel Records: Employee contracts, HR records, and related documentation. d. Marketing and Creative Materials: Content, designs, and marketing materials. e. Corporate Records: Memoranda of incorporation, company policies, and governance documents.

6. Access to Information Requests Register

Marketing Partners maintains a register of all requests for access to information, as required by PAIA. The register contains the details of the request, the nature of the information requested, and the outcome of the request.

7. Contact Information

For inquiries, requests, or assistance regarding access to information, please contact:

Marketing Partners Website: https://marketingpartners.co.za/ Email: info@marketingpartners.co.za